Products returned for consideration of refund or replacement should be in a clean, resell-able condition.
There will be no guarantee of a refund unless the item is deemed to contain defects or other unexpected issues. The costs involved in shipping the item back to us are the buyer's responsibility. Do bear in mind that the refunds DO NOT include shipping fees.
We are not able to offer a refund for returned goods which are returned because the buyer wishes to avoid paying any customs duties imposed. Please contact your local customs/import departments for rates before you place an order to avoid any surprises.